Can I refund the premade package?
If you require a refund, our dedicated support team is here to assist you. Refunds are available in two scenarios: when you haven't downloaded the product or if technical difficulties prevent you from utilizing the package effectively.
Should you encounter any challenges with the package, please don't hesitate to contact us. We are committed to providing assistance and resolving any issues you may be facing.
However, it's important to note that refunds are not obligatory in certain situations. These include:
- If you decide against keeping the item after downloading it.
- If the item does not meet your expectations.
- If you simply changed your mind about the purchase.
- If you accidentally purchased the item.
- If you lack the necessary expertise to utilize the item.
- If you request a refund based on goodwill.
- If you are unable to access the item due to its removal (we recommend downloading items promptly after purchase to avoid such circumstances).
We strive to accurately describe our items, but we acknowledge that errors can occur. If we have made a mistake in the listing description, we will be more than willing to rectify the situation and make it right for you.